Delivery and Returns

We use a variety of carriage methods for sending artwork from the gallery.

Our minimum charge is £2 for greetings card orders.
Other items are calculated as follows:
Small items £6
Larger Object £9
Unframed print (sent rolled in a tube) £7
Mounted print (sent flat) £14
Small framed picture/heavier items £25
Art courier £60

If you order multiple items the postage will not multiply and you will only be charged for the heaviest item in the order and there will be no charge for additional items.

We have to use an art courier for works that have glass, are very large or are of a high value that cannot be posted or sent via a normal courier. The actual cost of an art courier for one item is over £120 so we do not charge the actual cost of this service.

Some items can only be collected from the gallery.

We are happy to keep any purchases until you can get to Castle Douglas if you would prefer not to pay delivery charges.

Returns

Please notify us immediately of any damage, retain all packaging and take photos of the damage.

If you change your mind and want to return an item please make sure you pack appropriately and take out appropriate insurance and tracking. Items must be returned undamaged. Refunds are given minus our postage costs.